Yes. Each so’ham blend is crafted from high-quality, cold-pressed botanical oils and natural actives. We never use synthetic fragrances, parabens or silicones — only pure and rare ingredients that honor the skin.
Are your products vegan and cruelty-free?
Yes. Every so’ham formulation is 100% vegan and cruelty-free — we never test on animals.
Where are your products made?
All so’ham products are handcrafted in Portugal in small batches, ensuring freshness, purity and exceptional quality.
Which skin types are your facial oils suitable for?
Our oils are designed to adapt to the skin’s natural balance — suitable for dry, oily, sensitive or combination skin. For example:
The Blue. soothes and calms sensitive or stressed skin.
GinZen. nourishes and restores dry or mature skin.
Femme. balances and nourishes the intimte area in the most gentle way.
How do I use a facial oil correctly?
Apply 3–5 drops to clean, slightly damp skin. Gently massage the oil into your face and neck to lock in moisture and enhance your skin’s natural glow.
How long do your products last? And how do I store it?
Unopened: around 12 months. Opened: about 6 months. Store in a cool, dry place away from direct sunlight to preserve the natural potency of the oils. Ensure lids are closed tightly. Make sure to not touch the pipette with your skin to avoid bacteria entering the product.
How do I use the Selfcare/Intimate oil safely?
Apply externally to intimate area. A few drops per application are sufficient. Our Selfcare Oil is crafted from natural, skin-safe botanicals designed to support comfort, hydration and wellness. Our customers also like to use Femme. on other parts of the body e.g. the dekolleté as well due to its pleasant fragrance or as a face oil to treat dark spots.
Can I use the face oil under make-up?
Absolutely. Our oils absorb quickly and create a smooth, luminous base for makeup — your skin will look naturally radiant.
I have sensitive skin — can I use so’ham oils?
Yes. Our formulas are gentle, calming and free from irritants. For very reactive skin, we recommend performing a patch test before first use.
Can your oils help with relaxation or stress relief?
Yes. Our oils are designed not only for the skin but also for sensory indulgence. The natural aromas and textures can support calm, mindful moments and a sense of luxury in your daily routine.
Can I use the Selfcare/Intimate Oil during menstruation or pregnancy?
Our Selfcare Oil is safe for general use, but we recommend consulting your healthcare provider or midwife during pregnancy or if you have specific sensitivities.
Are your packaging materials sustainable?
Yes. Our bottles are made of recyclable glass and we avoid unnecessary packaging wherever possible.
Order, Shipping, and Payment Options
How can I track my order?
Once your order has been shipped, you’ll receive a tracking number so you can follow its journey.
How long does shipping take?
Orders within Portugal usually arrive in 3–5 business days and EU shipments typically take 5–10 business days.
Do you ship internationally?
We currently ship across Europe and are expanding worldwide soon. All shipments are handled with care and sent through carbon-neutral delivery services.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay and Klarna for a smooth and secure checkout experience.
Refunds, Returns
How can I return my order?
You can return your order within 14 days in its original packaging. Contact us via e-mail: info@sohamskin.com
The shipment cost will be deducted from the payment.
How long does it take to receive a refund?
Refunds are typically processed within 5–7 business days after we receive your returned items.
